At eprintcrafted.com, we value your satisfaction and strive to provide high-quality digital products. Please read our cancellation and refund policy carefully to understand how we handle requests.

1. Cancellation Policy

Due to the nature of digital products, cancellations are only permitted under specific conditions:

• If the digital product has not been downloaded or accessed, you may request a cancellation within 24 hours of the purchase.
• Once the digital product has been accessed, downloaded, or used, cancellations are not allowed.

2. Refund Policy

We aim to ensure you are satisfied with your purchase. However, due to the instant access to digital products, we offer refunds under the following conditions:

• If you are unable to download the digital product due to technical issues on our end, and our support team cannot resolve the problem within 7 days, a full refund will be issued.
• If the digital product is significantly different from its description, you may request a refund within 7 days of purchase.

3. How to Request a Cancellation or Refund

To request a cancellation or refund, please contact our customer support team at support@eprintcrafted.com with your order number and a description of the issue. Our team will review your request and respond within 24 hours.

4. Non-Refundable Situations

Please note that the following situations are not eligible for refunds:

• Change of mind after purchase.
• Inability to use the digital product due to lack of technical knowledge or software compatibility issues.
• Any issues reported beyond the 7-day period.

5. Contact Us

If you have any questions or need further clarification about our cancellation and refund policy, please reach out to us at support@eprintcrafted.com.

By purchasing from eprintcrafted.com, you agree to this Cancellation and Refund Policy. We appreciate your understanding and support of our policies to maintain a fair and consistent experience for all customers.